My company was recently hit with the pleasantness of CryptoLocker, which sense 2010 has been taking hostage of business files worldwide, and demanding Ransome in order for you to have the Key to decrypt your files. Well, i was too late. We did in fact remove the virus, and download the prevention tool to ensure it does not come back BUT all of our Excel and Word Docs are now encrypted on levels that are 7 times higher then that of our National Banks.
Some computers were able to restore files by simply restoring the computer, or files , to a prior date PRE Crypto, however some employees simply FORGOT to ever create a system restore point . SOME were able to restore files through a Shadow File tool, where they pull the original file from the shadow snapshot created. Yet the same computers that did not have a system restore point ALSO could not pull a shadow date. So, IF ANYONE , ANYWHERE , AT ALL knows of a third method to decrypt these files, it would be greatly appreciated, at this point we have 10,000 USD worth of leads we can not touch. Thank YOu in advance for any assistance you can help with.
OH ONE MORE THING, we paid them the $500 and they did NOT send us the key.