Greetings and salutations.
We are currently having a horrible experience with AVG Cloud Care and are looking for an alternative.
These experiences include but are not limited to;
1. Locking up servers due to faulty updates. Have to physically restart servers.
2. Multiple services running. We count 9 AVG services at a minimum running at once.
3. Multiple tray icons displaying.
4. Faulty updates that cause licensing issues and GUI crashes.
5. No returned calls from AVG Cloud Care technical support.
The worst one was when AVG brought an SBS 2011 server to its knees. We uninstalled AVG Cloud Care from the server and during the uninstall process it stripped system DLLS that caused a never ending boot-loop. When we contact AVG Cloud Care they were not helpful at all. They kept repeating that their software does not do that. It wasn't until my boss threatened them with a lawsuit that we were finally able to get some real technical support from them. We also had to get Microsoft technical support involved to help restore the server. Microsoft was very helpful from the start.
Just recently AVG Cloud Care has been distributing faulty updates and never ending nag screens. The most recent one is causing several servers to become unresponsive. Were still waiting for a call from their technical support. 3-Days and counting.
So, I was able to find Bitdefender Cloud Security. But I would like the community's input on this.