So we have been battling AVAST issues now for going on 4 years, first when it was AVG the remote features hardly ever worked now that it is AVAST most of our devices will not update. it says that the DNS resolve has failed. Sent the log to AVAST two times with no response. We have contact our local partner and he has been trying to work with AVAST and they told us we had to uninstall it then install an updated package. We have done that now all the computer has is cloud care (The remote access portion).
Really wish we could dump this product, we just renewed for another two years so we may be stuck. I know lots of people are having the same problem from what i have read on AVAST forums with no fix in the near future. Anyone on here have any luck fixing a similar problem.
Thanks