Hi Everyone,
I have a laptop that belongs to the Daughter of my Office Manager and I am trying to fix it for her and I am stumped. The laptop appears to have multiple instances of viruses and malware in it and is messed up pretty bad from what I can see. Now virus and malware removal is not my strong suite but I know my way around and can generally muddle through but this has me scratching my head.
Part of the original problem with the laptop is every time it was connected to the internet via the WiFi in their home it allowed more bad stuff to get onto the laptop. I have the laptop at my apartment and it is isolated from the internet.
I personally run MSE, MalwareBytes, and CC Clean and it serves me well. I loaded up a Flash Drive with MalwareBytes, CC Clean, Adaware, Spybot Search & Destroy, and Hitman Pro and copied the files onto the...